Customer support
Help customers with their account, without exposing it.
Off until you switch it on. Your team and chosen AI agents check who they're talking to, then see only what your rules and the customer allow.
Check who you're talking to
One-time PINs
Six random digits, used once, valid for ten minutes. Five wrong tries lock checks for 15 minutes.
Security questions
A stored answer or memorable word is checked on the server. Staff and agents see only pass or fail.
Verify-only mode
Staff can confirm a PIN is right without ever being able to read it.
See account details safely
Live from your system
Details are read for the session through your own API, or named queries you write for your own database.
You choose the fields
You decide which details are private, which can be shared and who may view them.
Changes need a yes
An agent or team member can only propose a change. Nothing is written until the customer approves it.
Help on the customer's screen
The customer decides
Nothing leaves their page until they tap Allow. Control is a separate yes, and they can stop at any time.
Sensitive fields masked
Values are hidden in the customer's own browser before anything is sent.
Nothing kept
The screen passes through while someone is watching and isn't stored.
Run it from your own tools
On the Pro plan.
Support API
Scoped keys, hashed at rest, that can be rotated or revoked. Create and check PINs, run sessions and read the audit from your systems.
Full audit
Every check, PIN reveal, detail viewed and change is logged, and can be downloaded.